Business travel management
A new way
to run your
travel program.
Serko handles employee travel admin and keeps you informed on what matters most. Fewer distractions, more time where it counts.
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Travel approval workflow
Skip the approval chain.
With Serko, employees book without needing approvals, and admins only hear about it when a booking's out of policy — with the ability to cancel any booking free if needed. Simple, huh?
Serko applies your guidelines to every search.
Serko shows travelers every available option, with recommendations shaped by your travel policy.
Searched 414 flights and 152 hotels with your preferences in mind.
United
All flagged bookings come with the full picture.
If a traveler books outside your guidelines, Serko flags it, with full context on what was available at the time.
Got an issue? Every trip is refundable.
Every flight can be canceled up to 3 hours before departure, and hotels up until check-in.
Travel spend visibility
Ask anything and get real answers.
Serko doesn’t just hand you data, it makes sense of it, generating easy-to-read charts and diagrams that deliver insights you can actually act on.
How much have free cancellations saved the Ops team this year??
Conversational travel policy
Build your policy and edit on the fly.
Upload your policy or build one from scratch. Chat to change it any time, and ask a question whenever you want to understand your company's guidelines. Straight from the source.
Upload your policy and Serko extracts the rules in seconds.
Chat to change it whenever you need.
Confused by a rule? Just ask.
Setting up with Serko
No travel program? Don’t sweat it.
If your business doesn't have a travel program yet, Serko makes it easy to build one in minutes. Just answer a few questions about how your team approaches travel, and it takes care of the rest.
Serko data security
Always secure, always yours.
Your data is protected by enterprise-grade security, and it belongs to you, not shared, sold, or used for anything beyond running your travel program.
Get started
Start using Serko today.
Simply sign up, add your policy, and invite your team. Once they're on board, they can start booking right away.
FAQs
Got a question we haven't covered? Here's what travelers and companies usually ask.
The first person from your company signs up and confirms they're the right person to manage travel, or invites someone who is. From there, add your company details and invite the rest of your team.
Serko.ai is built for small and mid-sized businesses that want travel management without the overhead of a dedicated travel manager or a rigid corporate travel policy. If your team books its own trips and just needs visibility into spend and policy compliance, without approval chains or enterprise complexity, Serko.ai fits well.
Yes. Serko.ai is self-serve: Sign up, book your own business travel, and invite colleagues later if you want to. No company account, corporate travel policy, or travel manager is required.
No. Flight and hotel options outside your company preferences will rank lower and are clearly labeled, but never blocked. This way, your travel policy is visible to employees throughout the booking process, without the friction of a rigid travel approval workflow.
No. Upload what you already have, or describe your program in plain language, and Serko.ai turns it into a working travel policy that you can review and adjust.
Yes, Serko.ai gives you full spend visibility, with a travel spend report that breaks down total spend by time period, destination, supplier, and category, for all trips booked.
Travelers and travel admins can cancel any booking, whether it’s a flight or a hotel, and get a full refund, including airline and provider fees. The only exception is the Serko Protection & Support fee, which isn't refunded.
Yes. We build with industry-standard security practices and encryption at every layer of the platform.
No approval chains, no rulebook of caps and blocks. Your team's preferences guide what ranks best, and nothing gets blocked outright.